Pauline is wonderful. She is knowledgeable, skilled, hardworking, dedicated, and professional. She gets results. But she is so much more than that. Selling a house is a nerve-wracking process. She sets you at ease with both her professionalism and her warm, caring personality. She goes SO far above and beyond the basics. She spent a lot of time with us throughout the selling process, helped us understand what was going on at all stages, and was with us every step of the way. She even came to be with my mom when she signed the closing papers--and caught a serious mistake in the documents from the title company. And she gets great results! She was able to get my mom a selling price that was significantly above what the appraiser suggested, within a week of going on the market. She's such a wonderful combination of being professionally mega-skilled and personally warm and caring. Can't recommend her highly enough.